EQ terms covering member and guest purchases, digital delivery, payments, balance, refunds, reseller applications and API use.
Version date: 2026-11-09 · Operator details pending
01. Operator and scope
The storefront uses the service name “易奇 EQ” (EQ) and the primary domain equsdt.com. These terms cover enabled catalogue, member and guest ordering, payment, digital delivery, account balance, reseller/API and guide features. Availability depends on the actual pages and settings.
[To complete: operator legal name or individual trader name, country or region, contact address, and support/privacy email]. These details are not yet confirmed. This is a version awaiting completion.
02. Accounts, guest orders and security
Registration uses the email, password and verification information requested on the page. Eligible products may be purchased as a guest, with an order number and lookup credentials used to retrieve the order. Keep your contact information usable and protect your account, lookup password and delivered goods.
Where available, you may enable two-step verification with Google Authenticator or a compatible app, or use offered third-party sign-in. Report suspicious access, exposed keys or unrecognised orders. Support will not request wallet private keys, seed phrases or complete one-time authentication codes.
03. Products and order confirmation
Check region, currency, denomination, variant, quantity, expiry, device/account requirements, licence scope, delivery method and after-sales information before ordering. Gift cards, software licences, subscriptions, eSIMs and digital resources have different conditions. Brand names identify goods and do not themselves establish an official affiliation; any claimed authorisation must be supported by the actual product information and evidence.
Prices, discounts and stock are confirmed at checkout. Pay within the order deadline. Check expired, cancelled, unavailable or incomplete orders before paying and do not reuse an old payment address. Supply failures are handled through appropriate replacement, an agreed alternative or refund; successful payment does not guarantee instant delivery.
04. Payment, balance and top-ups
Use only payment methods actually enabled at checkout, which may include Alipay, USDT or account balance. Check currency, amount, fees and expiry. On-chain payments require the exact network, address and amount. Incorrect-network, underpaid, overpaid or late transactions require investigation; recovery depends on the actual transaction and provider.
Account balance is for store purchases, is not a bank deposit or investment and carries no promised return. Top-ups, spending and adjustments appear in the ledger. Refunds, remaining balance and reseller settlement require verification of funding and outstanding orders. A balance refund does not imply automatic withdrawal support or remove statutory refund rights.
05. Delivery, use and downloads
Automatic goods are normally made available in order details after payment confirmation and processing, as codes, licences or download information. Manual delivery follows the product description. Supplier processing, maintenance or review may delay fulfilment. Use the correct region and validity period and retrieve goods only through your own order.
Guides cover shopping, software deployment, APIs and downloads. Apply instructions to the relevant version and environment. External downloads are supplied by their source and may become unavailable. Comply with software licences and platform rules; a purchase does not automatically grant trademark, source-code or resale rights.
06. Cancellation, support and refunds
Unpaid orders may be cancelled where the interface allows or may expire. Report paid but undelivered orders, incorrect goods or goods that do not work as described using the order number, issue description and necessary redacted evidence. Refund, replacement or repair depends on the facts and applicable law.
Eligibility for a change-of-mind return depends on the nature of the goods, download, delivery, activation or use, applicable law, and legally effective disclosures and confirmation at purchase. “Digital goods” is not a blanket reason to refuse refunds. Statutory responsibility for defects, incorrect delivery or misleading descriptions is not removed by delivery.
The system records manual and member-balance refunds. Amount, destination and progress depend on the verified outcome and refund record. A balance refund should be agreed with the user. Provider and on-chain refunds may require manual processing; no unverified fixed arrival time is promised.
07. Reseller applications and API access
Users can apply for reseller access and track review progress. An application is not a grant of API permission. Approved access is limited to the granted catalogue, pricing, stock, purchasing and order permissions, subject to the console documentation, limits and balance requirements.
Protect credentials, follow signing and request requirements and do not bypass limits or access other users’ orders. Submit downstream customer information only with an appropriate lawful basis and only as needed for fulfilment, with the necessary disclosure to that customer. Reconcile prices, fees, orders and refunds against API and ledger records. Access carries no promise of sales or profit.
08. Acceptable use and interruptions
Do not commit fraud, misuse accounts, infringe rights, unlawfully resell goods, place abusive orders or attack the service. Proportionate verification, restriction or suspension may address abnormal transactions or security risks, with reasons and a review channel where feasible and compatible with investigations.
Maintenance, network, supplier or payment outages can temporarily affect service. Paid orders and outstanding deliveries must still be handled reasonably. This provision does not exclude liability for intentional misconduct, gross negligence or matters that cannot lawfully be excluded.
09. Personal information and minors
See the Privacy Policy for account, transaction, security and reseller information. Trading services are not directed at children lacking legal capacity. Minors should use age-appropriate features under guardian guidance and any required consent. Suspected unlawful transactions or information processing can be reported for review.
10. Changes, contact and disputes
Changes should be disclosed through page updates or appropriate notices and must not retrospectively remove statutory rights from completed transactions. Obtain further agreement where required by applicable law.
Use the actual contact channels published in the operator information for enquiries, support or complaints. Do not post complete codes, passwords or API secrets publicly. Seek an agreed resolution first; unresolved disputes may be brought to a competent authority under applicable law. No unconfirmed jurisdiction or arbitration forum is imposed, and statutory consumer rights remain available.
易奇 EQ